Showing posts with label repair. Show all posts
Showing posts with label repair. Show all posts

Monday, January 11, 2021

Nikon's repair policy clause permitting them to refuse to repair a lens is unethical

Nikkor 18-200mm lensLast week, Nikon announced the elimination of their international warranties for their interchangeable lenses and accessories. This includes both their F-mount and Z-mount lenses, plus all Speedlights, etc. In the future, Nikon will only provide local warranties specific to countries or regions of sale under their marketing system or by shipping destinations.

Nikon states that this change was necessitated due to regional and national laws and safety standards. They have found it impossible to craft an international warranty that is effective and falls in line with regulations and laws around the world. That's understandable.

For Nikon users with existing international warranties, the warranties will remain in force for the full term of their warranty. Nikon warns users with lenses and accessories with international warranties, however, that

“If any repairs are performed on that product in a country or region not covered by the warranty, the user is responsible for all repair fees, even if the warranty is still valid.”

That statement has always been true for Nikon lenses and accessories.

The new warranty policy changes are going into effect this month.

Tuesday, January 20, 2015

Nikon begins taking D750 returns for free flare banding fix

Nikon D750
If you own a Nikon D750, by now you've probably read about the confirmed reports that many D750 owners have a problem with lens flare in images, under specific conditions, due to the D750 itself. At certain angles, an ugly dark band shows up across the top of images, separating lens flare from the edge of the frame.

On December 29, 2014 Nikon acknowledged the problem and stated they were working on it. Then on January 9th, Nikon announced they planned to offer free D750 inspection and servicing, including all shipping costs, of the D750's light-shielding components and would adjust, as necessary, the AF sensor position which apparently is the major cause of the dark banding problem.

Friday, January 9, 2015

Nikon announces free repairs for D750 flare banding problem

Nikon D750If you're a Nikon user, you might have been following the stories about the confirmed reports that D750 owners have been reporting about a problem with lens flare in images, under specific conditions, due to the D750 itself. At certain angles, an ugly dark band shows up across the top of images, separating lens flare from the edge of the frame.

On December 29th, Nikon acknowledged the problem and stated they were working on it. This morning Nikon announced that starting at the end of the month, they will inspect and service at no cost D750's light-shielding components and adjust the AF sensor position. (See story update below.)

Friday, May 2, 2014

Calumet Photographic acquired by C&A Marketing Inc.

Calumet Photographic Logo, courtesy of Calumet Photographic
The Calumet acquisition decision has been made by the US Bankruptcy Court of the Northern District of Illinois.

New Jersey company, C&A Marketing Inc. outbid the proposal of CalPhotoUS, owned by former principals of Calumet, purchasing some assets and debt of the former Calumet Photographic for just under $4 million. The purchase includes the option to open five of the former chain's 14 stores. CalPhoto had offered $2.825 million for the remnants of the chain.

Chaim Pikarski, executive vice president of C&A Marketing Inc. said they would decide soon how many, if any, of the old Calumet stores, they would reopen, and if they would move any of the stores to new locations.

Saturday, August 31, 2013

Top Six Travel Photography Essentials

Solar Halo at Cape Hofmann Halvo, Scoresby Sund, GreenlandToday, travelers are often journeying to far-off lands and seas, many to “once-in-a-lifetime” destinations. During the past month, I was on such a trip to the Arctic. Most of the expedition trip was spent in Svalbard, an archipelago halfway between the North Pole and Norway, and in Greenland, with short stops in Oslo, Reykjavik and Paris.

Travelers can find themselves hundreds of miles from the nearest photo store or repair shop at destinations like Svalbard, and Greenland, and while in cities, where photo shops are available, who wants to waste precious time in them, for purchases or repairs.

Travel and photo gear self-sufficiency, while away from home, has become essential, especially for those for whom photography is an important part of their journeys.